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Booking terms and conditions
Reservations must be granteed by credit card Visa, MasterCard.
To
make reservation, please use our secure on-line booking service. Upon
submission of the secure booking form, you will receive your booking
confirmation by e-mail. If you don't receive your booking confirmation
within 48 hours, please write to us at this e-mail: chezpatrick@voila.fr. Your booking is not confirmed until
you receive a confirmation e-mail from us.
Please kindly note that when making reservation, your
credit card will be charged as a deposit for the first night for each
person. The balance payment can be made after arrival by any other
acceptable method of payment. The hostel reserves the right to refuse
booking if credit card is invalid. If your credit card is expiring or
if you are change your credit card details, please kindly inform us.
PS: During
the peak season in summer there is limited room availability and
you are kindly requested to make your reservations as early as possible.
Cancellation policy
A
reservation can be cancelled or changed without penality up to 3 days
prior to arrival. if, however, the cancellation is made with less that
3 days notice, or the reservation is not cancelled, or in the case of
no-show, the hostel reserves the right to retain the non-refundable one
night equivalent of booking deposit and cancel your reservation.
Cancellation
or changing of booking should be notified, ONLY in writing by e-mail, after which we shall confirm by
e-mail the cancellation of your reservation.
On-line
booking:
Please
click here
for your on-line booking
secure connection,
protected by SSL encoding.
Please
use the following form if you wish to make a reservation and also
you can print this form by pressing print on your browser and
send it by fax :
+ 33 (0)4 93 79 61 45
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